This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience.

When you use Code Maze Mentor (our in-lesson AI assistant), we also process the questions you type and the content you submit to it, along with the lesson or course you are viewing at the time.

When do we collect information?

We collect information from you when you register, place an order, subscribe to a newsletter, submit a question to Code Maze Mentor, or otherwise enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To provide and operate Code Maze Mentor, including generating answers to your questions.
  • To improve our website and course content in order to better serve you.
  • To respond to your customer service requests.
  • To ask for ratings and reviews of services or products.

Code Maze Mentor and artificial intelligence

Code Maze Mentor is an AI-powered assistant available inside our lessons. To generate a response, the questions and content you submit to the assistant are sent to our AI provider, Anthropic, PBC (“Anthropic”), which processes them on servers located in the United States. We send this data to Anthropic solely to generate answers for you.

Anthropic acts as our service provider (subprocessor) for this feature. Under Anthropic’s commercial terms, inputs and outputs sent through its API are not used to train Anthropic’s models. We encourage you to review Anthropic’s own privacy policy for details on how it handles data on our behalf: anthropic.com/legal/privacy.

Please do not share personal, sensitive, or confidential information (such as passwords, financial details, or private data about yourself or others) in your messages to Code Maze Mentor.

Data retention for Code Maze Mentor

We retain the conversations you have with Code Maze Mentor — including your questions, the assistant’s answers, and the associated lesson or course — in order to operate the feature, improve our courses, and monitor for misuse. We retain this data for 90 days, after which it is deleted or anonymized. You may request deletion of your Code Maze Mentor conversation history by contacting us using the details at the end of this policy.

How do we protect your information?

We only provide articles and information. We never ask for credit card numbers.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All payment transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and remember your preferences, to keep you signed in, and to compile aggregate data about site traffic and interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save your preferences for future visits.
  • Compile aggregate site-traffic and interaction data to improve the site.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Since each browser is a little different, look at your browser’s Help menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide you with advance notice. This does not include our website hosting partners, our AI provider (Anthropic), and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or those of others.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our privacy policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
  • You will be notified of any privacy policy changes on this Privacy Policy page.
  • You can change your personal information by emailing us.

How does our site handle Do Not Track signals?

We honor Do Not Track signals: we do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

No. We do not use third-party behavioral advertising tracking on our site.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, should a data breach occur, we will take the following responsive action:

  • We will notify you via email within 7 business days.
  • We will notify you via in-site notification within 7 business days.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or answer other requests or questions.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or email us using the details below, and we will promptly remove you from all correspondence.

Contacting us

If you have any questions regarding this privacy policy, please contact us using the information below.

code-maze.com
Code Maze
Serbia
[email protected]
+38163668032