Examinations CRT-261 Actual Questions & Valid Test CRT-261 Testking

2025 Latest Exams-boost CRT-261 PDF Dumps and CRT-261 Exam Engine Free Share: https://drive.google.com/open?id=1nTKPVZmLJw12ThUSd-7g1_QgvCIqF0l6

Any questions related with our CRT-261 study prep will be responded as soon as possible, and we take good care of each exam candidates’ purchase order, sending the updates for you and solve your questions on our CRT-261 exam materials 24/7 with patience and enthusiasm. So do not capitulate to difficulties, because we will resolve your problems of the CRT-261 Training Materials. You will get the most useful help form our service on the CRT-261 training guide.

The Salesforce CRT-261 desktop-based practice exam software is beneficial for you to evaluate and enhance your knowledge before taking the Certification Preparation for Service Cloud Consultant Exam Questions. All of the features of our online CRT-261 Practice Test software are included in our desktop windows-based Salesforce CRT-261 practice exam software.

>> Examinations CRT-261 Actual Questions <<

Valid Test CRT-261 Testking & Latest CRT-261 Test Materials

Before you take the exam, you only need to spend 20 to 30 hours to practice, so you can schedule time to balance learning and other things. Of course, you care more about your passing rate. We will provide you with three different versions. The PDF version allows you to download our CRT-261 quiz prep. After you download the PDF version of our learning material, you can print it out. In this way, even if you do not have a computer, you can learn our CRT-261 Quiz prep. We believe that it will be more convenient for you to take notes. Our website is a very safe and regular platform. You can download our CRT-261 exam guide with assurance. You can take full advantage of the fragmented time to learn, and eventually pass the authorization of CRT-261 exam.

Salesforce CRT-261 exam is a valuable certification for individuals who want to become Service Cloud Consultants. Certification Preparation for Service Cloud Consultant certification demonstrates that the individual has a deep understanding of Service Cloud and can design and configure solutions that meet the business requirements. Additionally, the certification can help professionals advance their careers in the Salesforce ecosystem by opening up new job opportunities and higher pay scales. Overall, the Salesforce CRT-261 Exam is an essential certification for individuals who want to specialize in Salesforce Service Cloud consulting.

Salesforce Certification Preparation for Service Cloud Consultant Sample Questions (Q173-Q178):

NEW QUESTION # 173
Universal Containers wants to implement best practices for its customer support teams and has decided to follow a Knowledge -Centered Support (KCS) methodology.
Which two benefits can be expected from KCS adoption?
Choose 2 answers

A. Reduced first contact resolution
B. Reduced issue resolution time
C. A knowledge article life cycle that evolves based on usage and demand
D. A knowledge article life cycle that is implemented correctly the first time and does not need to change

Answer: B,C

Explanation:
These are two benefits that can be expected from Knowledge-Centered Support (KCS) adoption. KCS is a methodology that focuses on creating and maintaining knowledge as a by-product of solving issues. KCS advocates for a knowledge article life cycle that evolves based on usage and demand, meaning that articles are updated and improved based on feedback, analytics, and relevance. KCS also aims to reduce issue resolution time by enabling agents to find and reuse existing knowledge articles, as well as creating new articles for future use. Verified References: : https://help.salesforce.com/s/articleView?id=sf.knowledge_kcs_overview.
htm&type=5 : https://help.salesforce.com/s/articleView?id=sf.knowledge_kcs_benefits.htm&type=5

NEW QUESTION # 174
universal containers receives partner data in excel format.the excel data is all text ,but needs to be imported into existing Salesforce date,number and text fileds.
Which 3 best practices should a consultant recommend?

A. Deduplicate the data before importing into SF
B. Install data quality analysis dashboards from the appexchange
C. Import the records and use duplicate management
D. Standardize all rows to match salesforce data types
E. Import records and cretae a a worflow rule to change the data type

Answer: A,B,D

Explanation:
Explanation
These are three best practices that should be used when importing partner data in Excel format into existing Salesforce Date, Number, and Text fields. Deduplicating the data before importing into Salesforce will prevent creating duplicate records and violating unique constraints. Installing the Data Quality Analysis Dashboards from the AppExchange will help monitor and improve the quality of the imported data. Standardizing all rows to match Salesforce data types will ensure that the data is compatible and consistent with the Salesforce fields.
Verified References: : https://help.salesforce.com/s/articleView?id=sf.importing.htm&type=5 :
https://help.salesforce.com/s/articleView?id=sf.data_quality_dashboard.htm&type=5

NEW QUESTION # 175
What are three necessary steps to test that the Omm-Channel implementation is routing correctly?
Choose 3 answers

A. Change the owner to a queue associated with the routing configuration,
B. Open the Omni-Channel Supervisor tab.
C. Open the record you want to route.
D. Log in as a user who is enabled for Omni-Channel access.
E. Enable Debug Omni Channel routing configuration in SttUp.

Answer: A,C,D

Explanation:
Explanation
These are three necessary steps to test that the Omni-Channel implementation is routing correctly. Changing the owner to a queue associated with the routing configuration ensures that the record is eligible for routing by Omni-Channel. Logging in as a user who is enabled for Omni-Channel access allows the user to receive work items from Omni-Channel and see the Omni-Channel Utility widget. Opening the record you want to route triggers Omni-Channel to evaluate the record and route it to an available agent based on the routing configuration settings. Verified References: : Test Your Routing Configuration

NEW QUESTION # 176
The lifecycle of a Knowledge article consists of five stages.
In which order does an article proceed through these stages?

A. Create, consume, feedback, approve, publish
B. Create, feedback, publish, approve, consume
C. Create, publish, feedback, approve, consume
D. Create, approve, publish, consume, feedback

Answer: D

NEW QUESTION # 177
Universal Containers has built a custom Visualforce page called "Knowledge" that is used internally to access Classic Knowledge.
Which two steps must be taken to ensure the Visualforce page continues to work after migrating to Lightning Knowledge?
Choose 2 answers

A. Remove Apex code references to the ArticleType field.
B. Configure the Visualforce page to use the Lightning Design System.
C. Rename the Visualforce page to "Lightning Knowledge"
D. Remove Apex code references to the Article RecordType field.

Answer: B,C

NEW QUESTION # 178
......

Generally speaking, a satisfactory practice material should include the following traits. High quality and accuracy rate with reliable services from beginning to end. As the most professional group to compile the content according to the newest information, our CRT-261 practice materials contain them all, and in order to generate a concrete transaction between us we take pleasure in making you a detailed introduction of our CRT-261 practice materials. We would like to take this opportunity and offer you a best CRT-261 practice material as our strongest items as follows.

Valid Test CRT-261 Testking: https://www.exams-boost.com/CRT-261-valid-materials.html

BONUS!!! Download part of Exams-boost CRT-261 dumps for free: https://drive.google.com/open?id=1nTKPVZmLJw12ThUSd-7g1_QgvCIqF0l6